This week I was excited to have a planned walk through of a bathroom remodel in Alpharetta, GA we finished after Christmas. We were called on to finish the bathrooms upstairs and while we were there, I wanted to be sure to get the final piece to a bunch of content I had accumulated over a couple of months.
We’ve been remodeling bathrooms for quite a few years now and I never cease to get excited for the final project blog post and walk through. We do still get a kick out of our work!
It’s pretty difficult making this content. I sit on a bunch of footage and pictures for a long period of time before I can put it all together. Patience, Ben, PATIENCE!
This project turned out incredible. It is one of our favorites. It was a very technical project requiring all of our skills and foresight. It took just about about one month to complete. Seemed a bit longer in hindsight because it was done between the Thanksgiving and Christmas holidays. Everything takes longer that time of year! We did quite a few incredible bathroom remodels last year and this one was a cherry on top of 2019.
Our client Jerry had called us and he wanted us specifically for his remodel. I started in with my presentation over the phone, laying it on heavy about what makes us so great, and he said,
“Hey, listen I don’t need you to be a salesman, I know what I want and I want to meet with you guys.”
I was taken aback for a moment and I blurted out the first thing that came to mind,
“You just called me a salesman. I’m honored because most days I feel like a crusty tile guy and I’m covered in thin set!”
A true statement!
We laughed and that broke the ice!
I’ve since changed my approach a little bit, but I can’t help but constantly be differentiating. It’s a crowded field out here and sometimes I admittedly over do it on the initial phone call. My goal is to impress. I’m sure it comes off as wind and bluster at times. Hey, at least I’m trying! I want the opportunity. That’s all it is!
I usually handle the first sales calls and set up the meeting and Jason will take it from there. Our system of me being the promotional guy or the “hype man” as the kids call it, works really well for us. I suppose an advantage of working with us, is that we know our strengths and weaknesses. We’ve been working together long enough to understand that Jason has a great disposition for long term relationships, and I’m more equipped for energy and promotion. Not that I can’t do what he does or vice versa, we just do what works. We work to each others strengths. It’s an advantage of being an established partnership with a long history.
Jerry really valued quality and competence. He seems like the type of man that finds experts and lets them do their thing. I admire him a lot. He’s an entrepreneur and a successful businessman and I walk by his office and he’d be working away, talking on the phone, doing what he does and I think to myself, “Wow, this guy is doing it.” I can’t say I regularly see someone that works as hard as he does. He’s an inspiration to Jason and I. We would take the opportunity to pick his brain whenever we could. I implemented a lot of things he recommended. He is a brilliant marketer so his advice was incredible. I’m glad to have met him. I’m even more honored that he entrusted us with his home.
Jerry and his wife Judy were so kind, they gave our kids gingerbread houses for Christmas. I still remember we had such a good time making them. My Rosie kept eating all the decorations.
Anna, who would sneak off to see us She was one of the sweetest dogs we’ve experienced over these years!
One of the first videos I made about this project was our demolition process video. It goes over how we do a demolition. This is the part most people are worried about. They wonder if their house is going to be damaged or revered. This is where the rubber meets the road and homeowners find out if they hired the right contractor. You can tell on demo day if you did a good job in recruiting.
There’s no mystery as to how we do things because I documented how this one went. This is how we do it every time:
Then there was this pebble floor. Like always, the pebbles came on a sheet. The pebble were jammed together, not leaving room for grout. Grout has a purpose. It creates a buffer zone between the tiles. When the tiles are jammed together it is unsanitary and allows a place for gunk to hide.
Also, when you put the sheets together, you could see the sheet lines. The pebbles on the sheet were STIFF so they wouldn’t conform to a bowl.
So, we set them one by one. It took us a day and a half because the sheets had big, medium and small sizes.
These walls were extremely out of whack! Jason had to do a bunch of fixing in order to get them right. The original builders of these homes throw them together with record speed and very little precision. Why wouldn’t they, the material they are putting up doesn’t require an exacting touch. Small ceramic tiles, pretty basic stuff. Loose tolerances on things like framing are acceptable.
We are putting up large format tile, frame-less glass doors, very technical material.
Overall, this shower took a ton of planning in order to get it perfect. I was pretty impressed with Jason on this one. I don’t usually use my brain very much when I’m working with Jason. I’m second in command, taking phone calls, making content, being a helper. He does all the heavy thinking. This one took a lot in order to have it end up like it did. I really was amazed.
When I think of what the ideal project is for us, I think, the most technical project. A project that takes a ton of planning and a lot of brain power to complete. Those are the projects that we are a perfect fit for. Our portfolio is full of those.
I made a flood test video at this project as well. When we build a shower before we set any tile we fill our pan with water to make sure it operated like it should and holds water with out leaking. We water proofed this shower with a combination of Schluter Kerdi fabric put together with Ardex 8+9, which is how they do it in Europe. It makes the system actually water proof. We put a lifetime craftsmanship guarantee on our work.
This video explains why we do a flood test and was shot on location.
We used a wet saw tent to make sure the water was contained and didn’t impact any of the stuff in Jerry’s garage. It worked out great and it is now a permanent part of our arsenal. We are the guys you hire when you value your property and you don’t want your things destroyed.
I photo of the finished product. What a great improvement. We are really proud of how it turned out and I believe we saved our best remodel for the end of 2019.
I wanted to mention that this was all porcelain tile. The tile on the wall looks like a marble, doesn’t it? Well, it’s not! What a world we live in. You can get something that LOOKS exactly like marble without the maintenance and the hassle that goes along with marble. We always say that most of the good marble has been mined and unless you want to spend BIG BUCKS, steer clear of marble. The supply now has iron deposits that you can’t see, but come through as orange/brown defects after the material is installed. Can you imagine?
Who wants to mess with that HASSLE! Like I said, go with the porcelain, the look of marble, without the pain!
In the video walk through below, Jason and I go through everything we did on this project. The challenges and what makes what we did different than what every one else does. We even go into what this bathroom cost. Nothing beats a video walk through and you really can’t conceal lousy work when you do a walk through with a quality camera!
I ask you to look at the detail in this bathroom. We really nailed our marks on this one.
Thanks in advance for watching.